Introduction
Ahmedabad
Municipal Corporation is an Urban Local Body which provides many civic
facilities including basic facilities like Road, Water, Drainage, Streetlight
etc to the Citizens of Ahmedabad. The sources of revenue are Property
tax, Professional tax, Vehicle tax etc. Citizens can pay such taxes through
city civic centers established by E-Governance Department of AMC. The
purpose of Civic Centers is to promote Efficiency, Transparency and Responsiveness
of AMC. The effective utilization of ITES through E-Governance Department
has gradually increased the number of Services and the number of Civic
centers in Ahmedabad. All Civic centers are connected through lease lines
with the Main Server. Citizens can pay taxes at any of the civic centers
in the city. In addition to the operations of Civic Centers, there are
various projects like CCRS (Comprehensive Complaint Redressal System),
CCTV Surveillance, managed by E-Governance department of AMC.
Organization Structure of the Department
Role & Functions / Objective of Department
Over and above implementing and managing all the computer hardware and software requirements of Amdavad Municipal Corporation, the E-Governance Department is involved in the implementation of the following projects:
- JnNURM DPR (TCS)
- CCRS (Comprehensive Complaint Redressal System)
- GIS (Geographic Information System)
- Managing 54 Civic Centres
- CCTV Surveillence
- Engineering Module
- Develop Software as per requirement
- AMC Employee Pay-Roll
- AMC Property Tax Bill and NoticePrinting
- AMC Professional Tax Bill and Notice Printing
- Income Tax Statement printing
- E-Tendering
- Communication (Telephone, Mobile, Data card etc.Bill Payment)
Projects Undertaken
- JnNURM DPR (TCS)
- CCRS (Comprehensive Complaint Redressal System)
- GIS (Geographic Information System)
- CCTV Surveillance
- Engineering Module
- 60 City Civic Centers, 1 BPSP Center and 1 RTO Collection Center Operations
Awards / Achievements
- International Best Practices 2004, City Civic Centers & E- Governance , Ahmedabad, India: Selected as One of the Six Best Practices in the World & has been termed as A Community Service Revolution By ICMA (International City/County Management Association)
- Govt. of India's National Award for e Governance 2008-09 Exemplary Horizontal Transfer of ICT-based Best Practice Category- GOLD Award to " E- City ", Ahmedabad Municipal Corporation-Governance
- Winner for the Award: "ICT Enabled Municipal Initiative of the Year" Ahmedabad Municipal Corporation e-Governance at India's Largest ICT event on e-Governance at Hyderabad